Shipping information

Shipping charges are calculated by the total order weight.
Cost Per Order
Up to 0.6 lb. $3.99
Above 0.6 lb. $5.99
Above 1 lb. $9.99
Above 5 lb. $14.99
*Some US products may have a 4 - 7 business day shipping time. If you have other US products with 2 - 5 business days shipping time in the same order, it will adhere to the 4 - 7 business days, even with expedited or overnight shipping. We suggest placing separate orders if you need the 2-5 business days products expedited or overnighted.
## Developed a Comprehensive FAQ Section for International Shipping

*I've created a detailed FAQ section addressing common questions about Pistols 'n Petticoats' international shipping policies and procedures. This will help improve customer experience and reduce inquiries about shipping for international customers.*

### Contents
- Introduction to International Shipping
- Shipping Costs and Delivery Times
- Customs and Import Duties
- Tracking and Insurance
- Returns and Exchanges for International Orders

#### Introduction to International Shipping

At Pistols 'n Petticoats, we're excited to bring our unique western style to customers around the world. To make your international shopping experience as smooth as possible, we've put together this FAQ section to address common questions about our international shipping policies and procedures.

Q: Which countries do you ship to?
A: We're thrilled to offer our western-inspired fashion to customers worldwide! Pistols 'n Petticoats ships to most countries across the globe. During checkout, you'll be able to select your country from the dropdown menu. If your country isn't listed, please reach out to our customer support team, and we'll do our best to accommodate your request.

Q: What currency can I use to make a purchase?
A: We accept payments in multiple currencies to make your shopping experience more convenient. Currently, you can make purchases in USD, EUR, GBP, and AUD. The prices will automatically convert to your selected currency during checkout.

#### Shipping Costs and Delivery Times

Q: How much does international shipping cost?
A: Shipping costs vary depending on your location and the weight of your order. We strive to keep our shipping rates as competitive as possible. You can get an exact shipping quote by adding items to your cart and entering your shipping address at checkout.

Q: How long will it take for my order to arrive?
A: Delivery times for international orders typically range from 7 to 21 business days, depending on your location and any potential customs processing. Please note that these are estimated timeframes and may vary due to factors outside our control, such as weather conditions or customs inspections.

Q: Do you offer express shipping for international orders?
A: Yes, we do offer express shipping options for most international destinations. You can select this option during checkout if it's available for your location. Express shipping usually reduces delivery time to 3-7 business days, but please note that it comes with an additional cost.

#### Customs and Import Duties

Q: Will I have to pay customs or import duties on my order?
A: Import duties, taxes, and customs fees may be charged once your order reaches your country. These fees are the responsibility of the customer and are not included in our shipping charges. The amount varies depending on your country's import laws and the value of your order. We recommend checking with your local customs office for more information on potential fees.

Q: How can I avoid unexpected customs charges?
A: To help you avoid unexpected charges, we clearly mark the contents and value of the package on the customs declaration form. However, to be fully prepared, we recommend contacting your local customs office before placing an order to understand any potential fees you may incur.

#### Tracking and Insurance

Q: Can I track my international order?
A: Absolutely! We provide tracking information for all international orders. Once your order ships, you'll receive an email with your tracking number and instructions on how to monitor your package's journey.

Q: Are international shipments insured?
A: Yes, all our international shipments are insured against loss or damage during transit. In the unlikely event that your package is lost or arrives damaged, please contact our customer support team immediately, and we'll work on resolving the issue promptly.

#### Returns and Exchanges for International Orders

Q: What is your return policy for international orders?
A: We want you to love your Pistols 'n Petticoats purchase! If you're not completely satisfied, you can return most items within 30 days of delivery. However, please note that customers are responsible for return shipping costs for international orders.

Q: How do I initiate a return or exchange for an international order?
A: To initiate a return or exchange, please contact our customer support team. We'll provide you with a return authorization and detailed instructions on how to send your items back to us. Once we receive and process your return, we'll issue a refund or send out your exchange item.

Q: Can I exchange an item if I'm an international customer?
A: Yes, we do offer exchanges for international customers. However, please keep in mind that you may be responsible for additional shipping charges for the exchanged item. We recommend contacting our customer support team to discuss the best option for your situation.



Is there anything else you'd like me to add or modify in this FAQ section, Sarah? Your feedback is valuable in ensuring we're providing the most helpful information to our international customers.
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